With You From Start to Finish

"The support we received from the Mobile Labs team was absolutely the best I have ever received from ANY vendor in my entire career." - Retail Customer

Our customers are more than just customers - they are our friends and family too. Our customer success and customer support teams will always provide the highest level of support. There are no "tiers of service" at Mobile Labs. All our customers receive the same level of personalized, VIP care.


Appium Support That Gets You Home for Dinner

"I really appreciate the support we received for the last request. I created the issue close to EOD and immediately got a reply from Isaac asking for the best time to schedule the call. The issue was resolved by 6 pm that day." - Finance Customer

We get it. Getting up and running with Appium can be tricky. But it doesn't have to be. We're here to help you become an overnight Appium sensation. Consider Mobile Labs your Appium success company and your partner all the way to the finish line. Our high-performing Appium server is backed up by our world-class customer support organization to ensure success. We have been doing Appium for a long time and we are experts. Don’t wait for a member of a public forum to answer your questions or to resolve any issues, our support team is ready for you to call anytime you need us.


Issues Resolved Quickly

"Mobile Labs made sure we only waited minutes, not hours or days." - Banking Customer

We work hard to make our products easy to use and trouble-free, but if you have a question or issue with any of our products, please contact us! We are easy to reach and always at-hand if needed. If you have a problem with the system, your script isn’t working or you just have some how-to questions, we are here to help. We provide support around the clock for all of your teams, at home and abroad, that may use the Mobile Labs environment. We are committed to keeping your system up and running at all hours. Anyone on any team may open a ticket directly with us at any time, day or night to receive direct support.

"It was the fastest support I ever got, thank you very much!"- Insurance Customer

We'll Teach You to Fish

‟Thank you so much everyone for the assistance. You are experts in providing the solution.” - Insurance Customer

We'll help you get started. We can provide your networking and security teams with everything you need to get up and running.

Visit our help center or extensive online documentation. You can find our documentation at docs.mobilelabsinc.com. Our customers also have access to our exclusive help center. Here you’ll find videos and how-to tips and tricks to get the answers you need.

Many questions can also be answered by our support team. We also offer comprehensive on-site training programs to get teams where they want to go. We succeed only when you succeed.


Reach Out to Us Anytime, Even for Movie Advice

If you have a question or issue, you can quickly open an incident with our customer support team here. Our team will be notified immediately and an incident will be instantly opened in our tracking system. You will receive a prompt reply with an answer or the next steps.

GigaFox can put you in touch with us instantly. At the bottom of every screen is a link that notifies us when you have a problem or a suggestion for future versions of the software. We will see it immediately and no question is too small.

Email Us: support@mobilelabsinc.com

Call Us: +1 888-975-2066