See How Much Testing Time deviceConnect Can Save You (Hint, It’s a Lot of Binge Watching)

Contact Us for a Free deviceConnect Trial!

deviceConnect™ brings order to mobile testing chaos. Secure management of mobile test devices. Simple access to remote mobile devices from anywhere in the world.

Full support for mobile application testing, mobile device testing and mobile website testing on real mobile devices – with or without test automation. All with deviceConnect.

Your free trial of deviceConnect includes:

  • Complete feature set – no restrictions
  • Implementation support and training
  • Access to customer support and resources

Preparing for the Trial

Will I need a VPN?

Your trial will be through an encrypted, secure VPN connection to Mobile Labs’ private POC environment. For more detail, contact us at info@mobilelabsinc.com.

Do I need my own mobile devices?

Mobile Labs will provide remote access to available iOS and Android smartphones and
tablets.

Will I be able to test my own mobile apps?

Yes, testing will be done using your apps. If you do not have an app, Mobile Labs will
provide mobile apps for trial purposes.

Is there a limit to the number of users who can access the POC environment?

No, the trial can be accessed by all members of your test team, as needed.

Do I need to download anything?

Simply download the Windows-based Mobile Labs’ deviceViewer to get started with remote device access and manual testing. To create automation, download the deviceConnect automation engine, Mobile Labs’ Trust, which will install deviceViewer for you. Trust is a certified add-in to HP’s Unified Functional Test (UFT). If you need help obtaining UFT, the Mobile Labs’ team is happy to assist.

Trial Information

How soon will I have access to my trial?

A Mobile Labs account representative will contact you immediately to get your trial scheduled. If you have any questions in the meantime you can reach us at info@mobilelabsinc.com.

How long will my trial last?

You will have access to devciceConnect for at least 14 days.

What happens at the end of the trial?

The Mobile Labs team will contact you before your trial expires to discuss next steps and deployment options

Can I extend my trial?

If you need to extend your trial, contact your Mobile Labs account representative.

Is the trial available for international customers?

Absolutely! We are ready to support your deviceConnect trial, regardless of location.

Technical Information

What types of devices are supported in this trial?

All supported smartphones and tablets

Do I get access to all product features?

Yes. The deviceConnect trial offers full functionality of the product, including secure access to mobile devices in the private device cloud and, if desired, deviceConnect’s automation engine, Mobile Labs’ Trust™. Throughout your trial, you will have 24×7 access to Mobile Labs’ worldwide customer support organization.

We‘re Here if You Need Us!

We work hard to make our products easy to use and trouble-free, but if you have a question or issue with any of our products, please contact us! We are easy to reach and always at-hand if you need us.

We strive to be easy to do business with, to keep our promises, and to put our customers first. Our global support team is available whenever you need them to keep your Mobile Labs products running at their peak.

If you do have a question or issue, you can quickly open an incident with our customer support team here. Our team will be notified immediately and an incident will be automatically opened in our tracking system. You can expect a prompt reply with an answer or the next steps to resolve your issue.

If you need immediate assistance for an outage or a non-operative product after hours, you can reach us at 404-214-5804, x999. Simply leave a phone number where you can be reached, and a Mobile Labs support manager will return your call. For more information about Mobile Labs’ support or for general questions or concerns, please call our main number, 404-214-5804.

THANK YOU for being a Mobile Labs’ customer